Initial data enables us to provide you with certain services. Data also helps us to continually improve our range and tailor our offerings more precisely to our customers' needs.
We consider the trust that you afford us as regards your data to be a mandate to treat it with discretion and care. We collect, save and process your personal data – namely, the data specific to you as an individual – within the Swisscom Group so that we can provide our services, develop and maintain customer relations, guarantee that our services meet high quality standards, ensure the security of our operations and infrastructure, as well as for invoicing and marketing purposes.
Only anonymised data is passed on. We never forward your personal data to third parties unless we have your prior permission or are legally obligated to do so. The law also permits that your data be passed on to third parties under specific circumstances, such as for the purpose of debt collection.
The security measures put in place to protect your data from unauthorised access and misuse are checked regularly and adapted to bring them in line with the latest technological developments.