Swisscom info and facts
Berne, 29 April 2016
Clientis AG, the shared expertise and service centre for Clientis banks and other regional banks, has
been working closely with Swisscom since 2009. The existing contracts between Clientis and
Swisscom are valid until the end of 2017. In 2015, Clientis AG and the 25 banks decided to outsource
the operation of Finnova banking software to another provider from 2018. At the same time they
decided to extend the contracts with Swisscom for connectivity, the provision of approximately 1,000
IT workstations and BPO services for payment transactions, securities handling and securities data
management. This leaves a significant part of the previous contract volume at Swisscom. According to
Peter Kobel, Head of Operations at Clientis AG, the major reason for awarding the contract was the
right overall contract package.
According to a market research institute, Swisscom and their bank processing centre provides outsourcing services for 54 percent of the Swiss banks. Starting in fall 2016, the Zürcher Kantonalbank will also be processing its payment transactions via Swisscom.