With Voice over IP, the e-phone® solution fully integrates all the functions of a conventional telephone exchange into the Microsoft Outlook environment, thus setting new standards in the world of office communications. The brings considerable benefits including additional use of existing address data, simple operation and cable-free installation, telephone calls directly via the user?s PC, and lower maintenance expenditure.
SME solution e-phone® is part of the new solution for SMEs from Swisscom Enterprise Solutions, the aim of which is to offer customers complete packages and accompanying services from a single source. Rather than the technology, the focus here is on provision of a comprehensive full-service solution offering clear added value. And thanks to its seamless integration into the overall portfolio, this SME solution is made even more attractive.
Collaboration with media-streams.com ag The e-phone® solution, which is based on the Microsoft Windows platform, was developed by the company media-streams.com ag and is already being run by more than 50 customers on a total of over 1,500 workstations. Swisscom Enterprise Solutions has entered into a sales partnership with media-streams.com and now offers the e-phone® solution to business customers in Switzerland as part of its portfolio.
Voice over IP technology Voice over IP represents the merging of the previously distinct worlds of voice and data communication. The integration of telephone traffic into existing data networks enables companies to increase their productivity. Voice over IP solutions are upgradeable and can also be used to integrate further applications such as customer information systems. In addition to e-phone® for SMEs, Swisscom Enterprise Solutions also offers other future-oriented networking solutions for its business customers, from small companies to large international conglomerates.