Cooperation agreement with Alcatel - Swisscom Systems adds new Alcatel product line to its portfolio
10 September 2002
The telecoms equipment supplier Alcatel has entered into partnership with Swisscom Systems Ltd. The two companies have signed a cooperation agreement for Alcatel's new product line, OmniPCX. As a result, from October 2002, Swisscom Systems will start offering customers a new, modular private branch exchange (PBX) system with selected supplementary telephony functions already integrated in the basic module.
Swisscom Systems, core competencies include comprehensive consulting and advisory services in the field of business communications. Offering needs-oriented solutions and customised financing models for system implementation and maintenance, Swisscom Systems has built up a countrywide, service-focused customer organisation, 7 days a week, 24 hours a day, true to its promise of 7 X 24.
With the new OmniPCX communications system from Alcatel, Swisscom Systems will have a product that provides an "all-in-a-box" solution with many extras such as Computer Telephony Integration (CTI) or voicemail already integrated in the basic module. OmniPCX is modularly designed so that customers at Swisscom Systems will pay only for the functions that they actually need. A further plus point is the system's scalability, allowing it to grow in line with the customer's needs. Swisscom Systems new offering, which features e-voice (integration of voice and data), will be available from October 2002.
Customers whose communications are already based on Alcatel products will be able to profit from the complementary service offerings of Swisscom Systems. Swisscom Systems can also offer comprehensive support if the customer has equipment from other manufacturers such as Siemens, DeTeWe, Ascom or Nortel installed and uses other Alcatel services. Cooperation with a strong partner like Alcatel, which is already well-established in the Swiss market, will ideally complement the existing product portfolio. Swisscom Systems offers one-stop, tailored, scalable solutions that leave customers free to concentrate on their core business.