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Press release

Swisscom Systems concentrates business on large and medium-sized installations

18 March 2003

The restructuring measures announced for Swisscom Systems on 13 January 2003, will be implemented according to plan: Swisscom Systems is outsourcing non-core business activities. For the small PBX business the company is seeking firms who are interested in carrying out repairs on behalf of Swisscom Systems and performing installation work independently. The call for tender is aimed at all Swisscom Systems partners, including some 1,600 specialist dealers throughout Switzerland.

Activities will be outsourced to specialist dealers who meet the quality requirements for the small PBX segment. Swisscom Systems will continue to provide all specialist dealers with support in installing new small PBXs. Services contracted to customers will be delivered by the service partners.

In addition to outsourcing these activities, Swisscom Systems intends to refer employees active in this segment to the new service partners. Swisscom Systems will also provide employees who opt for self-employment in the form of a management buyout with support in realizing their business idea and setting up as an independent service partner. As already announced, Swisscom Systems plans to shed 110 jobs in the small PBX area. These plans remain unchanged.

Swisscom Systems is a service specialist in the field of private branch exchanges (PBXs) with a broad customer base. As market leader, Swisscom Systems is the only provider to cover the entire service spectrum: from products, services and maintenance to financing with purchase, rental, leasing or outsourcing options. Thanks to cooperation with leading manufacturers, Swisscom Systems' market offerings are always state-of-the-art and ensure long-term protection of investment.

Further information from:

Berne, 18 March 2003


Swisscom AG
Media Relations
3050 Bern