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Press release

Swisscom IT Services wins Credit Suisse mandate

29 October 2004

As of the end of February 2005, Swisscom IT Services will be the new provider of decentralised IT services for Credit Suisse. The scope of the mandate includes the installation and relocation of some 30,000 Credit Suisse IT workstations in Switzerland.

Credit Suisse is terminating its agreement with its current provider at the end of February 2005. From that point onwards, Swisscom IT Services will provide hardware services for some 30,000 Credit Suisse IT workstations in Switzerland. In particular, this will include installation, relocation, returns and fault repairs for desktop PCs, notebooks, printers and monitors. Credit Suisse is certain that Swisscom IT Services will ensure a smooth handover and will also provide the required level of service quality over the long term.

Swisscom IT Services is to offer some of the former maintenance provider's staff the opportunity to transfer to Swisscom IT Services.

In executing the mandate, Swisscom IT Services will be able to count on its proven logistics concept and nationwide support organisation. The mandate doubles the size of the IT infrastructure managed by Swisscom IT Services, which already operates more than 30,000 IT workstations for a number of Swiss firms, and is further evidence of the company's growing success. Urs Stahlberger, CEO of Swisscom IT Services, said: "I am proud of this mandate. We have been able to convince Credit Suisse of the quality of our services and have won through against a large number of competitors." Swisscom IT Services is represented throughout the whole of Switzerland and provides cost-effective, high-quality IT services in all the linguistic regions.

Swisscom IT Services

Swisscom IT Services is a leading Swiss IT service provider with business activities focused on selected sectors of the Swiss market. By combining local sector-specific know-how and international technology trends, Swisscom IT Services enhances the competitiveness of its customers. The company is part of the Swisscom Group, and possesses many years of experience and wide-ranging competences in the fields of telecommunications and financial services. Swisscom IT Services is a specialist in the field of outsourcing services and has around 2,100 employees in Switzerland.

Berne, 29 October 2004


Swisscom AG
Media Relations
3050 Bern