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Press release

Hospitality Services now available in the Swiss market

Geneva, 30 June 2009

Swisscom is bringing its globally recognised hotel services to Switzerland. The offering includes the design and management of digital hotel networks, a high-quality IPTV solution and broadband Internet services for hoteliers and their guests. Le Mirador Kempinski in Le Mont-Pèlerin near Montreux is the first Swiss destination to benefit from Swisscom's tailored hospitality solutions.

Resort Le Mirador Kempinski, which is to reopen on 1 July, is positioning itself as "one of a kind" among the region's 5-star hotels. Over the past ten months, the hotel has been upgraded with a modern CAT-5 data network: All suites are now equipped with extra large LCD screens to deliver Swisscom's interactive live-TV and video-on-demand solution in full-HD quality. "Our value proposition is to be one step ahead of the client's needs and expectations, which is of course also true of our guest room technology", says Eric Favre, General Manager of Le Mirador Kempinski. "We have selected Swisscom because they offer us an integrated solution with impressive functionality for both Internet access and IPTV."

Swisscom offers a convergent set of solutions for the hotel's guest room, meeting room, public area and back-office. All solutions include design, operation and support and can be adapted to the hotel's specific service requirements. In the case of Hotel Le Mirador Kempinski, for instance, the TV user interface has been completely customised to reflect the hotel's brand and to allow the promotion of its own guest services. In addition to the wired infrastructure, a wireless overlay has been installed, making it more convenient for guests to connect to the Internet. Swisscom manages all solutions remotely and supports guests through its dedicated helpline in 8 languages.

"I am very pleased to enter the Swiss market by working with a resort as distinguished as Le Mirador Kempinski", comments Leo Brand, CEO of Swisscom's Hospitality Services division. "We can propose solutions that combine the latest IP technology with considerable expertise in the international hospitality sector. This makes us unique as a technology partner for hoteliers."

Swisscom is in the process of targeting the entire Swiss hotel market. The company has already expanded its hotel-specific offering to manage telephony, IPTV and Internet access on a single, converged hotel network. Similar to its commitment to the finance and healthcare sectors, Swisscom delivers enterprise solutions for hoteliers to improve both operational efficiency and service diversity.


About Le Mirador Kempinski

The deluxe establishment Le Mirador Kempinski, nestling on the hills above the picturesque village of Chardonne, is ready to welcome guests from 1 July 2009, following 10 months of major renovation work. Located 800 metres above Lake Geneva, surrounded by the Alps and the scenic Lavaux vineyards, Le Mirador enjoys panoramic and breathtaking views. The hotel has 62 Suites; three restaurants, including a gastronomic restaurant; the only Givenchy Spa in Switzerland; a high class medical centre and a 14-metre-long Sunseeker yacht . An investment of CHF 50 million enabled the ambitious project, which began in September 2008, to go ahead.


Swisscom AG
Media Relations
3050 Bern