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Press release

Swisscom acquires Swiss operating and service business from Siemens Enterprise Communications

Berne, 16 April 2010

Siemens Enterprise Communications (SEN) in Switzerland and Swisscom Corporate Business are strengthening their respective core competencies in the voice, data and services business. To this end, Swisscom will take over the entire existing operating and service business of Siemens Enterprise Communications AG, Switzerland, with its 18 employees. While Swisscom will use the acquisition to further expand its network business services, Siemens Enterprise Communications - as a manufacturer of unified communications solutions - will focus on expanding the partnership.

Information and communication technologies are set to converge even more in the future. New technologies and operating models enable the convergence of all communications media, from telephony and e-mail to messaging and video conferencing. Unified communications solutions, as they are known, are already being successfully employed by corporate customers. To address these complex customer requirements more effectively, SEN and Swisscom are aiming to focus on their respective core competencies.

The acquisition will enable Swisscom to maintain its leading position in the competitive market for network services and communications solutions. In turn, SEN will drive forward its successful "OpenCommunications approach" in the Swiss market, based on the applicable OpenScape communications solutions, OpenStage terminal equipment and services, and act as a solution provider for the indirect sales channel. Swisscom will remain a principal partner of SEN in the future.


Specialists add to Swisscom's IP solutions know-how

In future, customers of SEN's operating and service division - primarily in the industrial, transport, energy, public contracting, banking and insurance, hospitality, healthcare and retail sectors - will benefit from Swisscom's wealth of expertise, simplified processes and nationwide presence throughout Switzerland. By taking over 18 specialists from Siemens Enterprise Communications, Swisscom is further enhancing its know-how in the field of IP solutions.

Around 13 employees in the data business will be transferred to Swisscom and be responsible for the regional maintenance and servicing of large data networks, as well as for nationwide video surveillance solutions for various customers. Swisscom will also take over five SEN employees specialising in 3rd Level Support and technical training.

Commenting on the agreement, Urs Schaeppi, Head of Swisscom Corporate Business and member of the Group Executive Board, said "The realignment will optimise intercompany processes. Swisscom customers will benefit from the resultant enhanced efficiency." Jörg Säurich, CEO of SEN Switzerland, added: "Everyone will profit from the selected approach. Customers will have a centralised, one-stop source for the design and operation of unified communications solutions and data networks. As an integrator, Swisscom's capability to meet customer's expectations will be further enhanced. SEN can concentrate fully on the efficient provision of solutions, and employees can look forward to an excellent new employer with outstanding prospects."


About Siemens Enterprise Communications

Siemens Enterprise Communications is a premier provider of end-to-end solutions for enterprise communications that use open, standards-based architectures to unify communications and business applications for a seamless collaboration experience. This "open communications" approach enables organisations to improve productivity and reduce costs through easy-to-deploy solutions that work within existing IT environments. It is the foundation for Siemens Enterprise Communications' OpenPath commitment that enables customers to mitigate risk and cost-effectively adopt unified communications. Jointly owned by the Gores Group and Siemens AG, Siemens Enterprise Communications also includes Enterasys Networks, a provider of network infrastructures and security systems, thus providing the ideal conditions for collaborative communication solutions.

For more information on Siemens Enterprise Communications or Enterasys, visit or



Swisscom AG
Media Relations
3050 Bern