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Press release

Swisscom voted Partner of the Year by Microsoft

Berne, 23 June 2010

Microsoft has named Swisscom (Switzerland) Ltd winner of its "2010 Microsoft Country Partner of the Year" award, which it is presenting for the first time. Swisscom is being presented with the award on account of its innovative, superior-quality products and services based on Microsoft technology in the field of Unified Communications and Collaboration (UCC). Swisscom offers customers a comprehensive range of UCC solutions, which it is constantly expanding.

Being named Swiss Partner of the Year marks another milestone for Swisscom in its strategic partnership with Microsoft and is the result of a long-standing, close and committed working relationship. "We are delighted to award Swisscom (Switzerland) Ltd the title of Microsoft Country Partner of the Year", says Allison Watson, Corporate Vice President of Microsoft Corp. The award is to be presented at the annual Worldwide Partner Conference in Washington, DC. Every year Microsoft presents awards in 12 categories, recognising partner solutions which address a key customer need or which make customers' business processes more efficient. Swisscom was voted winner of the award by a six-person jury based on international performance criteria. Urs Schaeppi, Head of Corporate Business and member of the Swisscom (Switzerland) Ltd Management Board, is delighted that Swisscom has been named Swiss Partner of the Year: "The award recognises our services and our comprehensive know-how and expertise in software-based communication solutions. Together with Microsoft, we have successfully made a name for ourselves in the Swiss market and positioned ourselves as an integrated service provider vis-à-vis our customers." Peter Waser, Country Manager of Microsoft (Switzerland) Ltd, shares Swisscom's enthusiasm: "Swisscom is a very important partner for Microsoft. Thanks to its high level of specialist expertise and broad customer base, we have been able to work together to optimise our products in line with customer needs and achieve high market penetration."


Comprehensive range of UCC solutions

Companies have to be able to communicate on all channels and with a wide variety of different tools - both internally and externally. Swisscom offers its customers a comprehensive range of UCC services which meet companies' wide-ranging needs and expectations regarding modern business communication. For example the Microsoft Office Communications Server (OCS), which integrates communication tools such as telephone, e-mail, web-, audio- and videoconferencing as well as instant messaging into a standardised application environment. This allows users to access and use a broad range of communication tools through a standardised platform - whether via the fixed or mobile network or using Voice over IP (VoIP). Another feature of this solution is the presence function, which displays whether a person is currently at their desk or away, in a meeting or on the phone.


IP platform for modern business communication

The next stage is the launch of an IP communications platform, which combines the individual UCC solutions and can be purchased as a service. The platform is based on Microsoft's Office Communications Server, Exchange and Share Point, and meets all the requirements of modern business communication. So, for example, users' presence status is no longer only displayed in the OCS, but also in e-mail exchanges and Share Point project files. This development complements the certification of Swisscom's SIP Trunking Services by Microsoft in March of this year. This allows companies to connect the Microsoft Office Communications Server directly to the public telephone network via the IP network.

Swisscom also uses Microsoft's UCC services itself. The company's entire business communications are to be gradually switched over to UCC by the end of 2011, which will involve the 94 existing telephone systems being replaced with one centralised Microsoft OCS solution. This will allow Swisscom to optimise collaboration, while gathering valuable experience of using UCC.


Swisscom AG
Media Relations
3050 Bern