Berne, 07 September 2010
As the first provider of cloud services in Switzerland, Swisscom is extending its offering with the addition of Unified Communications and Collaboration (UCC) services and video communication. These virtualised solutions offer a variety of applications from the Cisco Collaboration Portfolio: In addition to telephony, these include, for example, employee presence displays or the option of holding online meetings and using contact centre functions. The offering also features Cisco TelePresence. Customers can now make use of the high-quality video communication as a cloud service. TelePresence enables companies to communicate and collaborate worldwide and across corporate boundaries in an extremely effective manner.
The new cloud-based services from Swisscom will offer companies flexible and seamlessly managed UCC and telepresence solutions on an on-demand basis. This will allow customers to pay only for the services they actually use, and reduce the need for any major investment in IT infrastructure or maintenance. Additionally, customers will be able to have a uniform communication package delivered in a quick and simple manner and to extend it as they choose. And Swisscom will handle the integration of these services into Swisscom's existing IT infrastructure and provide the necessary support services.
"Cisco's cooperation with Swisscom paves the way for a new wave of business transformation based on collaborative models. By offering customers innovative communication solutions as a hosted service, Swisscom and Cisco are reducing the need for upfront investment," said Barry O'Sullivan, senior vice president of Cisco's Voice Technology Group. "We believe this new model has the potential to transform business by reducing costs, improving communication services and as a result boosting productivity and increasing profitability."
"UCC and video optimize our customers' business communication and cooperation without investment in on-site infrastructure," adds Roger Wüthrich-Hasenböhler, head of Marketing & Sales at Swisscom Corporate Business. "This technology cuts journey lengths and saves travelling expenses. Staff contribute to environmental conservation, save time and enhance their quality of life."
These virtualised communication solutions will be available from Swisscom for both domestic and international companies from the end of this year.