Berne, 16 December 2010
The requirement for integrated end-to-end IT services from one supplier is of major importance to companies with global operations. With the conclusion of this service partnership with HCL Technologies, Swisscom IT Services is now excellently positioned in this growing market segment and can also compensate for current limitations in its service provision abroad. For its part, HCL Technologies has a strong global delivery footprint and profits from strong growth in revenue's and can expand its customer base along with Swisscom in the Swiss Marketplace.
Both companies are leaders in their respective sectors: Swisscom IT Services, the number-one Swiss IT supplier with deep roots and a strong local presence, offers its customers modern, secure and reliable IT services from Switzerland. HCL Technologies brings its proven expertise in outsourcing for a globally distributed infrastructure in areas like Datacenter management, Globally Distributed Help Desks and desktop management. Here it takes advantage of its global sourcing capacities and combines local services with those of its 12 globally distributed service centres around the world.
As partners, both companies can offer their customers global, unified IT services and solutions at competitive conditions. In this way, the partnership is a win-win situation for both parties. "We can now also offer our Swiss customers excellent service abroad from one supplier, and this in conjunction with an internationally recognised IT partner," explains Eros Fregonas, member of the Swisscom Executive Board and CEO of Swisscom IT Services. To this, Ashish Gupta, VP and Head of Infrastructure Services for Europe, adds, "HCL pioneered the Remote Infrastructure Management industry, our ability to impact globally distributed customers gets significantly enhanced by strong partnerships in key markets. Swisscom IT Services is an ideal partner for the Swiss market and we complement each other to offer a better value proposition to customers."
"Our partnership with Swisscom ITS marks a milestone in the go to market approach for the DACH region. Based on the same values we form a strong team with excellent delivery and service capabilities in Switzerland and globally" says Horst-W. Plieske, HCL Country Manager Germany, Swiss and Austria.
Both companies intend to intensify their cooperative efforts during the coming years and expand the service portfolio. Swisscom IT Services can, for example, profit from the internationally recognised expertise of HCL Technologies in the areas of application operations and remote infrastructure management and thus expand its service portfolio and global reach.
HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on 'transformational outsourcing', underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 29 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of 'Employees First' which empowers our 70,218 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 2.9 billion (Rs. 13,145 crores), as on 30th September 2010 (on LTM basis). For more information, please visit www.hcltech.com
Swisscom IT Services is one of Switzerland's leading suppliers for the integration and operation of complex IT systems. This subsidiary of Swisscom supports its customers with professional consulting, integration and stable operation of their IT infrastructures in partial or full outsourcing. Subsidiaries of Swisscom IT Services include Sourcag, Comit, Resource and the Panatronic Group. With 3,000 employees, the Swisscom IT Services Group addresses the needs of approximately 400 customers in Switzerland, and in 2009 it had revenues of CHF 841 million. More information is available at www.swisscom.ch/it-services.