Bye bye 2G
Since the beginning of 2021, we have been gradually switching off the 2G mobile technology, which is more than 25 years old. This will make room for new technologies that are much more powerful, reliable and sustainable. If you still have a mobile phone, an alarm system, a lift emergency call system or a heating control that communicates via 2G, we can support you to switch to a new device.
A mobile phone journey through time
The first mobile phones hit the world almost 30 years ago. Within a short time they became the smartphones that have become an integral part of our everyday lives.
In cooperation with
Donate your old mobile phones for children in need.
The most common questions
Here you will find the most important answers for the renewal of the mobile network.
How can I check if I am affected by the end of 2G?
Wherever possible, we will inform affected customers directly. If you are unsure, please call our hotline or simply send an SMS with the word 2G to 444.
When exactly is 2G going to be switched off?
Since the beginning of 2021, we have been gradually switching off 2G. The 25-year-old technology will be replaced by new technologies.
When will 3G be repurposed?
3G technology itself, however, will continue to be available on the Swisscom network for some time to come: We will offer the usual coverage with 3G until at least the end of 2024. We will inform our customers about any phase-out in good time (at least 3 years in advance).
What should I do if I am affected by the end of 2G?
Replace the affected device with one that supports the latest mobile technologies.
What will happen if I do nothing?
Depending on the device, you may experience issues with functionality.