In recent times, the world of home entertainment has become limitless: TV on your smartphone, streaming on TV, your laptop as a stereo system – and home comfort controlled by various other devices. “Exciting developments, but so far, compatibility has been something of an issue – especially for customers who don’t want to commit to one particular manufacturer,” Swisscom CEO Urs Schaeppi said today in Zurich. “We have therefore decided to take a big leap into the future by combining all the developments of the last few years in a single box: the new Swisscom Box.” As well as integrating the completely revamped Swisscom TV, the box also lays the foundation for intuitive and convenient control of Swisscom’s products for the home.
The Swisscom Box is easily operated with an advanced remote control or the new Voice Assistant, which springs into action at the wake-up command “Hey Swisscom!”. For starters, you can use the Voice Assistant to control the most popular Swisscom TV functions – from switching channels, launching an app or searching for content to activating the radio function or launching your own Spotify playlist. However, it can also be used to ask for a local weather forecast or control certain smart home devices that you can integrate via the Swisscom Home app. You can switch a networked light source on or off, for example, or activate a pre-programmed scenario all from the sofa.
The Voice Assistant only becomes active after registering the wake-up command “Hey Swisscom”. If no voice command is received within 7 seconds, the assistant returns to standby and does not perform any activities. Of course, it’s also possible to switch off the microphone entirely at any time using the dedicated switch. The Voice Assistant is automatically deactivated on delivery and has to be switched on by the customer first. This ensures that the customer maintains full control at all times. “Voice is the remote control of the future,” explains Dirk Wierzbitzki, Head of Residential Customers and Member of the Management Board. “With the Swisscom Box, we are laying a strong foundation on which we can build in the future, successively rolling out additional services and added convenience – for Swisscom solutions, but also for devices from different manufacturers, especially in the smart home sector.” As the next milestone, Swisscom plans to integrate a telephony function and significantly expand its offering in 2020.