Swisscom hotline voice control

When you call the Swisscom hotline, you can now just ask your question. You no longer need to use the keypad to get through to the right department. Thanks to our speech recognition system, we can understand your question and connect you more quickly with the right person. To train and develop the speech recognition system, Swisscom needs recordings of the way you give your voice commands. The voice recordings will not be used for identification purposes. They will only be used to train and develop our speech hotline solution.