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Explainer videos on digital topics

We live in a time when the world is changing at breakneck speed. It is extremely important to stay up to date and master the digital tools that shape our everyday lives. Whether you are already familiar with the subject or just starting your digital adventure, our help videos have been designed especially for you.

You will find the following topics on this page

Topic

The digital world

We firmly believe that digital education is a fundamental right for everyone. No matter what your level, our educational videos are accessible to everyone. Whether you want to learn how to protect your privacy online or familiarise yourself with the latest technology trends, our educational videos cover a wide range of relevant and current topics.

Digitalised society

In the digital world, you face many new challenges – from organising your digital legacy to safely guiding your children into the world of smartphones and smartwatches. Learn how to act responsibly, protect yourself from fake news and make the right decisions for yourself and your family.

How do you organise your digital legacy? (German)

Sharenting: protecting children and raising awareness among parents (German)

How do I add an estate contact on iOS? (German)

How do I add a legacy contact on Google? (German)

How to help your child choose their first smartwatch (German)

How to help your child with their first mobile phone (German)

How can I recognise fake news? (German)

Technology in everyday life

Modern technology makes everyday life easier, but it also raises questions. Do you need a VPN service? How can you optimise your Wi-Fi or set up parental controls? Discover practical tips on messaging apps, screen time and call filter functions – for greater security and control in your digital life.

Do I need a VPN service? (German)

How can you improve your Wi-Fi? (German)

Child protection on the Internet box (German)

Messaging apps compared (German)

Setting up screen time on the iPhone (German)

Setting up Family Link on an Android phone (German)

Swisscom Call Filter – on mobile phones (German)

Swisscom Call Filter – on landlines (German)

How can you set quiet hours for your Wi-Fi? (German)

Artificial intelligence

Artificial intelligence is changing our everyday lives and opening up new possibilities. Learn what AI means, where we encounter it, and how technologies such as text and image AI work. Discover how AI drives innovation and redefines efficiency – right on your devices and beyond.

What does AI mean and where do we encounter it? (German)

On-device AI: Artificial intelligence directly on your device (German)

How do text AIs work?  (German)

How do image AIs work?  (German)

Artificial intelligence: A new era of innovation and efficiency (German)

iPhone and Android basic functions

Discover the most important features of your smartphone – explained simply and demonstrated step by step. Whether you have an iPhone or Android, our videos will teach you how to save contacts, take photos, download apps, create backups and much more. Perfect for beginners and anyone who wants to get more out of their smartphone!

iPhone Module 1
(Buttons and functions, saving contacts, calls)

Android Module 1
(Buttons and functions, saving contacts, calls)

iPhone Module 2
(Taking photos, mobile data, downloading apps)

Android Module 2
(Taking photos, mobile data, downloading apps)

iPhone Module 3
(Updates, creating backups, organising your smartphone)

Android Module 3
(Updates, creating backups, organising your smartphone)

Tips and tricks for smartphones

Get more out of your smartphone! Our videos show you practical tips for taking impressive photos and how you can improve your online security. Ideal for anyone who wants to make their digital life easier and safer.

10 tips for better smartphone photos (German)

10 tips for greater online security (German)

Help topics related to smartphones

Answers to your most frequently asked questions: Learn how to customise your Combox, check your subscription or find your PUK. Our videos offer quick and easy solutions to everyday challenges with your smartphone.

How can I personalise my Combox? (German)

How do I switch the Combox on and off? (German)

Which subscription do I actually have? (German)

Where can I find the PUK? (German)

Data transmission

Learn how to transfer your data securely and easily from one smartphone to another – whether between Samsung, iPhone or Android. Our step-by-step instructions make the switch a breeze!

Data transfer from Samsung to Samsung (German)

Data transfer from iPhone to iPhone (German)

Data transfer from iPhone to Android (German)

Data transfer from Android to Android (German)

Data transfer from Android to iPhone (German)

Useful links

Further content

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