The SRG relies on our services. Swisscom Broadcast operates 1,350 transmitter facilities on its behalf and takes care of all of the associated maintenance. In just two years, Swisscom Broadcast and SRG have catapulted the public broadcaster’s radio and television networks into the 21st century, with 200 DAB radio stations, 250 DVB-T channels and 350 microwave radio relay links. Service availability is very high as any problems are quickly resolved by the Network Management Centre (NMC) and the Field Forces specialists.
He explains why Swisscom Broadcast’s services really fit the bill.
Even though we started using these completely new technologies very early on in comparison with other countries, we felt very optimistic. The technicians were highly motivated and showed real pioneering spirit.
We couldn't be happier. SRG and Swisscom Broadcast worked together to define the quality criteria and in the current service agreement, these quality standards also control the price. With very few exceptions, these quality standards are always met. In fact, they are often exceeded.
Both parties have very experienced and professional teams. The regular planning and coordination meetings ensure that our high level of cooperation is maintained and, when necessary, improved. SRG and Swisscom Broadcast speak the same language. Swisscom Broadcast is familiar with the kinds of problems we face and always takes care to deliver effective, long-term solutions.
God only knows! In the long term, our radio department will hardly be able to afford two broadcasting technologies (VHF and DAB) and I suspect linear television transmission (DVB-T) will also become less significant. Conversely, the mobile consumption of media content will play an ever increasing role and new distribution technologies will be developed to accommodate these needs. The younger generation is already drifting away from conventional media consumption and they even access linear programming using wireless internet.