Swisscom Broadcast is currently POLYCOM’s maintenance partner in ten cantons. We’ve also been in charge of maintenance for the Border Guard Corps (GWK) since 2011.
Our considerable experience in the planning, construction and operation of POLYCOM networks has made us the expert in the field. In recent years, we have set up several complete secure police radio networks. Our solutions are characterised by a very high level of availability. Our Network Management Centre (NMC) monitors every connection and base station 24 hours a day, 7 days a week. Our comprehensive nationwide coverage means that if anything goes wrong, our specialists can intervene on site immediately.
All our employees undergo security checks by the Federal Department for Defence, Civil Protection and Sport (VBS) in accordance with the AIOS personnel security check for third parties.
All our services are also offered as part of a business model. We work with you in close collaboration to precisely define the requirements that the solution must meet. We handle the planning, construction and financing of the required network, take responsibility for its operation and ensure that the technology is kept up to date. So you won’t have to worry about a thing.
Our Customer Care Centre (CCC) is available 24 hours a day, 7 days a week, in case you have any questions, need to report a fault or require a quote: 0800 817 620
We construct and expand your POLYCOM network from the first step through to the finishing touches. We test and optimise your system, provide you with all the necessary equipment to ensure a smooth operation and even train your employees.
We carry out the necessary troubleshooting, maintenance and system updates, and take care of the logistics for spare parts. What’s more, our Network Management Centre in Bern monitors your network and can access your system. We guarantee operational reliability 24 hours a day and can be contacted around the clock via our service number: 0800 817 620