Information management
In-house switchboards, informations services, etc.


Support management
Order processing, product questions, supply and invoice enquiries, etc.


Technical support
IT support, app support, fault reporting, etc.


Peak management
Christmas trade, product launches, emergencies, etc.


Complaint management
Claims handling, cancellations, etc.


Marketing & Sales
Arranging appointments, campaign management


Omnichannel
Management of phone, e-mail, chat enquiries etc.


Swissness
Swiss German and standard German, French, Italian and English exclusively from Switzerland


Business hours
24/7/365 if required