Artificial Intelligence 

AI governance, risk and compliance (GRC) for Swiss banks 

Artificial intelligence is both a strategic challenge and an opportunity for Swiss banks today. This white paper from the Swisscom Banking Innovation Lab shows how institutions can build an effective AI Governance, Risk & Compliance (GRC) framework to manage AI risks, implement regulatory requirements and strengthen trust among customers and regulators. Learn what risks need to be considered from models, data, processes to third party risks and how clear governance with roles, committees and technical solutions combines innovation and security. An indispensable guide for banks in the digital age. 

  • Responsible use of AI: How Swiss banks minimise AI risks and create trust. 
  • Legally sound and practice-orientated: Implementation of FINMA requirements and the EU AI Act in the banking environment.
  • Governance & risk management: Clearly structured roles, processes and modern AI GRC platforms.
  • Number of pages: 28
  • Recommended for: Decision-makers in the banking industry
  • Published: 2 October 2025