Contact for business customers


1What is your concern?

  • 👛
    Bills & payments
  • 🚧
    Make changes to services
  • 🐧
    Advisory service
  • 👥
    Residential customer or SME query
  • Faults & support

2Which topic best matches your query?

  • 🖉
    Change address
  • 🖹
    Order a copy of your bill
  • 👛
    Question about your bill & current costs
  • Change payment method
  • 🗋
    Order an itemised bill
  • 🖉
    Change address
  • Cancel services
  • 📲
    Adjust mobile service
  • 🖥
    Change wireline & infrastructure solution
  • 🔒
    Adjust security services
  • 💻
    Adjust workplace solution
  • 📲
    Mobile
  • 🖥
    Wireline network & bundles
  • 💻
    Communication & collaboration
  • 🔒
    Security
  • 👤
    Residential customer query
  • 🏢
    SME query
  • Technical queries
  • 📱
    Mobile phone network hotline

3Detailed information:

Your details about the change of address


New billing address

Personal details

Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Your details about ordering a copy of your bill

Personal details


Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Your question about your bill or current costs


Personal details


Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Adjustment of payment type


Personal details


Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Your details about ordering an itemised bill

Personal details


Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Your details about the change of address


New address

Personal details

Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Your details about the cancellation


Fixed network: e.g. Enterprise SIP, Swisscom Line company

Internet: e.g. WAN-, LAN-Services, Enterprise Internet

Combined offer: e.g. Smart Business Connect, Company Connect, Enterprise Connect, UCC


Personal details


Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Your details about the adjustment


Personal details


Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Your details about the adjustment


Personal details


Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Your details about the adjustment


Personal details


Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Your details about the adjustment


Personal details


Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Mobile Business Solutions at a glance.

Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Wireline network and bundles at a glance.

Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Solutions for communication and collaboration at a glance.

Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Security solutions at a glance.

Contact for business customers

Phone

0800 800 900

Your call will be answered from 7.30 am until 5.30 pm.

Find the right point of contact for your residential customer query.

Find the right point of contact for your SME query.

Fault reporting & support centres

 

Technical queries and faults

Telephone: 0800 724 724
from abroad: Telephone: +800 724 724 24

Fault reporting & support centres

 

Mobile phone network hotline for telecommunications coordinators:

Telephone: 0800 444 404 +PIN
for end users: Telephone: 0800 800 800
from abroad: Telephone: +41 62 286 12 12