Swisscom launches solution package for the industrial Internet of Things

Bern, 25 September 2015

Swisscom brings a whole bundle of services for industry to the market. All of them assist companies with their digital transformation. The so-called Smart Enterprise Services are now available.

The topic of Industry 4.0 has become an indispensable part of the manufacturing industry environment. Many companies are evaluating what new concepts and applications can provide and how they can integrate these solutions usefully into their production. The technology for this has matured and is also affordable thanks to ever cheaper components. Using sensor systems and big data analysis, the costly breakdowns of machines and components can now be predicted with ever greater precision. Service models that build on top of this will fundamentally change the industry in the coming years. Their goal: to reach the market faster with innovative, customer-oriented services. Through a deliberate, gradual approach, companies can achieve significant competitive advantages following the first stage of implementation.

Digital industry pioneers are starting small now

Swisscom has twelve new Smart Enterprise Services to help companies with this transformation towards more innovation, customer focus and efficiency. Sergio Chiandetti, Head of Business Process Solutions at Swisscom Enterprise Customers says: "Anyone who wants to belong to the pioneers of the digital era should begin with small steps now and use the disruptive potential of the Internet of Things to transform their own business model."

Smart Enterprise Services at a glance:

Services for more innovation


  • Smart Enterprise Strategy: Methodology and strategy design for new business models in the digital age
  • Co-Creation Smart Enterprise: Workshop on idea generation and developing the first prototypes
  • Business Performance Index: a tailor-made analysis and industry report
  • Key note speeches on the Internet of Things and Industry 4.0


Services for more customer proximity


  • Smart Analytics Enablement: Calculate data types using business-relevant knowledge about customers
  • Smart Data Insights: precise prediction algorithms
  • Smart Data Visualisation & Process Integration: illustrates all relevant data and integrates it into processes and systems


Services for optimum process efficiency


  • Smart Manufacturing: Use real-time data to automate and accelerate production
  • Smart Warehousing: establish efficient warehouse processes
  • Smart Replenishment: calculates fill levels in real time and automates replenishment up to and including invoicing
  • Smart Maintenance: Solutions for optimised maintenance
  • Smart Service: Internet-of-Things toolbox for service engineers

The full range of services, white papers and application scenarios can be found here.


Swisscom Media Relations

+41 58 221 98 04