Berne, 03 September 2014
Swisscom and Argonet are intensifying collaboration in the ICT environment, enabling business customers to benefit from the expertise of both firms and receive individually tailored solutions from a single source. Cross-cutting ICT projects are coordinated by a single point of contact, thereby reducing customers' costs and ensuring that ICT projects are implemented with greater efficiency.
Companies are operating in an increasingly complex and globalised environment. Competitive pressure is high, and business people want to focus on their core competencies. Many companies procure ICT components from different suppliers, which makes it difficult to maintain an overall view and generates additional costs. This is why Swisscom and Argonet are working in close partnership to offer their customers comprehensive, individually tailored ICT solutions from a single source.
Thanks to their collaboration, the two companies can ensure end-to-end support for cross-cutting ICT projects. Business customers have a personal contact partner to support them and coordinate the processes and activities of Swisscom and Argonet – from project administration and implementation to maintenance. Business customers therefore benefit from comprehensive ICT solutions which, although developed by two firms, are individually tailored and provided from a single source. This plays a key role in increasing the efficiency of ICT projects while significantly reducing costs as well as complexity for the customer.
Swisscom and Argonet determine the shape and scope of this collaboration on a project-by-project basis, with the scale of the project and the customer's requirements for the ICT infrastructure being the decisive factors. "This close collaboration enables us to further simplify the ICT environment for our customers and to support them as a trustworthy guide in the digital world," explains Mauro Feller, Sales Director at Swisscom Enterprise Customers Tessin. To Raffaele Gelpi, Chief Executive Officer of Argonet, the benefits are obvious: "Our customers' requirements are always at the forefront. Our collaboration with Swisscom enables us to better respond to individual needs." Swisscom and Argonet's first joint project is already in its end phase, and additional opportunities for collaboration have been identified.