With Swisscom’s Digital Identification & Signing managed service, new customers of financial service providers can open bank accounts and other financial products completely online. Using the latest technology, a Swisscom call agent identifies the customer, who only needs a video-enabled device and official ID, in a brief video conversation. The contract is signed electronically and the new product opened.
Use the interactive graphic to learn more about the online account opening process.
With Digital Identification & Signing, you can create a unique digital customer experience and reduce your branches’ workload at the same time.
The managed service from Swisscom can help you to considerably reduce your online account opening drop-out rate.
With video identification and electronic contract signature for new customers, you will benefit from your image as a digital financial service provider.
Thanks to the pay-per-use charging model and process automation, you can save both time and money.
Swisscom guarantees optimal service provision for your bank, with a service that can be flexibly integrated into your existing systems.
Your customers can open an account securely, wherever they are, in less than 10 minutes.
With Digital Signing & Identification, you can make life easier for your customers. To open an account, customers do not need a digital identity or to visit a branch in person.
Your customers receive quick confirmation that their account is open and can therefore start using the requested service immediately.
Press release: Berne, 19 January 2016