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Fraud Prevention Service

Your bank needs total security

Protect your bank effectively against financial setbacks and reputational damage.
This turn-key service will help you remain compliant and meet your customers’ requirements.

Our service

Fraud Prevention Service is a service provided by Swisscom and NetGuardians that protects your bank system against fraud with the help of artificial intelligence and machine learning. Your customers’ behaviour during transactions and your employees’ day-to-day activities are monitored, analysed and evaluated in real time. Suspicious transactions are therefore blocked and you are immediately notified in risky situations.


Fraud Prevention Service is a flexible solution tailored to your individual needs and is 100% Swiss.

93% time saving in fraud management

Real-time API analysis of all customer and employee transactions: Fraud Prevention Service monitors all programming interfaces from SWIFT transactions to the network, thereby providing effective fraud prevention.


118% fraud detection compared with rule-based systems

Machine learning identifies internal and external cyber-threats using behavioural analysis. Your bank and your customers always remain up to date in terms of IT security and benefit from the highest level of protection.

Wrongly declared cyber-threats reduced by 83%

Using artificial intelligence, algorithms reduce so-called false positives, i.e. messages wrongly identified as spam. The error rate drops and customer experience is significantly improved.


Contact me for a no-obligation consultation.

Bernard Hofmann

Member of the Management Team Core Banking

Your added value with Swisscom and NetGuardians

  • Our monitoring algorithms carry out regular behaviour analysis using artificial intelligence and machine learning.

  • A reliable notification system alerts you to critical situations immediately so you’ll never miss unusual activity again.

  • You can access our comprehensive specialist network and our experts are available to answer all your questions.

  • You keep your infrastructure and integrate the solution into your system.

  • Everything comes from the same provider and you only have one contact partner.

  • We conduct regular tests to ensure your infrastructure is working seamlessly.

  • Flexible pricing models give you greater financial room for manoeuvre and you only pay for what you need.

  • Long-serving staff will happily share their knowledge and experience with you.

  • Swisscom is your reliable partner, with data stored in Switzerland.

Our partner

Getting started with Fraud Prevention Service

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