Public Safety

Use mobile telephony and transfer data even in overload situations – with Public Safety

Enabling authorities and organisations for rescue and security (blue light organisations) to communicate using mobile devices without restriction, even in emergency and crisis situations.

Emergency organisations, crisis teams and authorities and organisations for rescue and security (blue light organisations) need to be able to communicate and exchange data without restriction at all times, even if the mobile network is overloaded during major events or on public holidays. They can do this thanks to prioritisation on the Swisscom mobile network, for both calls and data transfer.

When is it the right solution?

If voice calls or reliable data transfer are important to your company under all circumstances, you should check out our two products Mobile Public Safety and Public Safety Data.

If, for example, you are coordinating a major event involving a lot of people, the ability to communicate with your colleagues is essential to the success of your work. Have you ever experienced disruption to voice calls or data transfers due to the network quality?

Public Safety offers you reliable communication solutions for blue light organisations, emergency service teams and rescue workers as well as mobile voice and data communication for emergency services.

Your benefits:

  • Continuous prioritisation, from the radio interface through the core to the customer network
  • Continual development of the product with the latest prioritisation functions
  • Simple combination with NATEL® go and all the benefits of the best network in Switzerland

Your path to Public Safety

Overview of our Public Safety services for NATEL® go

Public Safety Voice

Basic services

 Access to the Swisscom mobile network within Switzerland with the highest (Emergency) or second-highest (Standard) priority for mobile voice telephony

 Permanent prioritisation at an all-inclusive monthly fixed price – with no additional costs based on usage

 Two priority levels: Emergency for the highest priority, e.g. for emergency operations centres; Standard for emergency service teams in the field

 Prioritisation for voice telephony in Swisscom’s 3G and 4G networks

Public Safety Data

Basic services

 Priority access to the Swisscom mobile network (4G and 5G) within Switzerland – with the highest available priority for mobile data

 Use of your existing Corporate Network Access (CNA) for a secure Internet connection

Why Swisscom?

Maximum availability

Direct connection to the Swisscom network for maximum availability, capacity and security though priority alerts.

Industry expertise

More than 30 years of industry experience in emergency services environments with a dedicated emergency services helpdesk.

Secure and confidential

From our networks to our data centres, we consistently ensure the highest standards of security which meet your compliance requirements.

Our experts will be happy to answer your questions. Contact us.