Digitisation has fundamentally changed the interaction between customers and companies. Information needs to be available everywhere and all the time, and communication must function quickly and on different media. Dynamics CRM cloud provides a complete solution which can be used to show all the relationships and interactions with customers systematically, and which can be edited. From planning to implementation, all everyday business processes are optimised, and an overview of current events can be maintained. Regardless of which device or point of contact, you always have access to the latest customer data. This ensures focussed and personalised customer and service management from A to Z.
In cooperation with strategic partners, Swisscom offers specialised industry solutions for service businesses, the consumer goods industry and asset management with a high degree of adaptability to individual needs and the highest security requirements. Everything from one source.
Optimise your service management, from the planning of service assignments to having the work performed by the technician through to business handling.
Coordinate reliably between distribution, marketing and sales and gain a comprehensive impression of all customer-relevant information.
The WRM industry solution for asset managers supports you with the preparation of a risk profile for a customer, your duty of notification, your due diligence obligations under the Money Laundering Act, and other areas of client onboarding.