Microsoft Dynamics CRM


Microsoft Dynamics CRM solution
Hosted in the secure Swisscom cloud
Practical leasing model


Dynamics CRM Cloud

Optimum support thanks to 360° customer view


Digitisation has fundamentally changed the interaction between customers and companies. Information needs to be available everywhere and all the time, and communication must function quickly and on different media. Dynamics CRM cloud provides a complete solution which can be used to show all the relationships and interactions with customers systematically, and which can be edited. From planning to implementation, all everyday business processes are optimised, and an overview of current events can be maintained. Regardless of which device or point of contact, you always have access to the latest customer data. This ensures focussed and personalised customer and service management from A to Z.



Your expert

Wolf Oliver



This is Microsoft Dynamics CRM

  • Very high user acceptance
  • Low level IT maintenance
  • Highest investment security
  • Access to data even while you are on the go, any time, anywhere – whether with PC, tablet or smartphone



Our service

  • Industry-specific solutions
  • Variable service model
  • Practical rental model and therefore no investment costs
  • High security standards and therefore also suitable for banks
  • Hosting in the secure Swisscom Cloud
  • Secure data storage in Swisscom’s modern data centre in Switzerland
  • Support from our specialists from Switzerland





Targeted customer management thanks to specific
industry solutions

In cooperation with strategic partners, Swisscom offers specialised industry solutions for service businesses, the consumer goods industry and asset management with a high degree of adaptability to individual needs and the highest security requirements. Everything from one source.



Service Suite

Optimise your service management, from the planning of service assignments to having the work performed by the technician through to business handling.


Consumer Suite

Coordinate reliably between distribution, marketing and sales and gain a comprehensive impression of all customer-relevant information.


Private Banking Solution (WRM)

The WRM industry solution for asset managers supports you with the preparation of a risk profile for a customer, your duty of notification, your due diligence obligations under the Money Laundering Act, and other areas of client onboarding.




Our partners: