Enterprise Service Management

Simple linking of support and core processes
Creation of new work experiences
Operation and data storage in Swisscom data centres

Enterprise Service Management

Nowadays, the world of work is digital, mobile and dynamic. The same applies to your business processes. 

ServiceNow supports you in the digital future by offering speedy implementation and a logical data model. Swisscom gives you a one-stop solution:


  • Analysis
  • Pilot
  • Project management
  • Operation
  • Support

Your expert

Patrick Joder

Business Process Architect

What is Enterprise Service Management?

  • Flexible SaaS model for efficient process digitisation
  • Show processes digitally and access them anywhere
  • Consolidation or integration of existing systems

How you benefit

  • Agile fulfilment of your business requirements
  • Significant increase in efficiency and productivity
  • Interactive self-service portal for employees and customers
  • No additional infrastructure required

Enterprise Service Management


Our partners