Standardise your business processes and services as a service provider with the Industry Solution from Swisscom. The solution components can be implemented as a complete industry solution or as individual modules for specific requirements. This allows you to reduce the outlay for managing your material master data while at the same time ensuring good data quality in all areas. The Service Architecture Model (SAM) is based on the Industry Solution for service providers from SAP.
A Service Architecture Model (SAM) for service providers based on SAP that also allows the utilisation of modular and standardised service products for the highly industrialised yet customer-specific processing of service business. The Industry Solution covers the following business requirements: