Lower processing costs
Clear increase in customer contact
Reduced support costs

A benefit for your customers – sending, paying for and managing documents in digital form with Docsafe

With Docsafe from Swisscom, you can simplify document handling for your customers. With their own personal Docsafe, private customers can receive correspondence with immediate effect from you as their bank and from other service providers, organise it, and securely archive it, as well as pay bills.

Your expert

Gregor Widmer

Product Manager Docsafe

What is Swisscom Docsafe?

  • A centralised, web-based storage location for digital documents of all sensitivity classes. Free personal and secure online storage space
  • Private customers can securely store all digital documents from service providers such as banks, insurers, electricity companies, authorities etc. in a document safe and manage their personal business there.
  • All private documents are clearly organised and available in the long term at a single location
  • File sharing is made easy in a personal cloud-based storage area
  • Documents are individually encrypted so that they can only be viewed by authorised persons.
  • Multi-level authentication procedure: SMS Access Code and in future Mobile IDMehrstufige Authentisierungsverfahren: SMS Access Code und künftig Mobile ID

The benefits for you

  • Link Docsafe with your Enterprise Content Management solution.
  • Reduce the time needed for support while also increasing customer satisfaction.
  • By adding a document to the digital safe, responsibility for the documents is entirely transferred to the recipient.
  • Because your customers are always present in the digital world, you can increase the frequency of contact considerably.
  • You can engage in efficient one-to-one marketing using Swisscom Docsafe.
  • In Swisscom, you have a partner that is stands for influence, security, reliability and proven expertise in technology.


My Docsafe

Simple control of all your documents

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With Docsafe, you can save paper and access important documents, notes and passwords at any time, wherever you are.

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