The solution for a first-class customer experience

  • Cloud-based, on premise or outsourced – we find the right solution for your use and requirements.  
  • Whatever size your contact centre, we provide customer care around the clock.
  • You can then focus on the essentials and invest your skills and workforce in your core business.

 

 More information


Get in touch with an expert

Christian Järmann

Management Consultant


Individual customer contact solutions – tailored to you


We are your competence centre for comprehensive contact centre solutions in Switzerland, helping you create an optimal customer experience across all contact points. We provide the right infrastructure and the experienced support of our experts.

 

From consulting through implementation and operation, we tailor the solution to your individual needs, with project management from A to Z if you want it.

 

Want to improve the customer experience and processes in your company? We find the best solution and run it for all types of contact centres – just let us advise and inspire you.

 


   

Overview of customer contact solutions

On premise or
Private Cloud

Customer Interaction Management

  • We integrate existing applications fully as part of the service.
  • Intelligent, adaptive solution for optimised processes and increased efficiency.
  • Standard variant with individual add-ons.
  • Tailored to you, from the consulting to the rollout.

SaaS via the
 Public Cloud

Easy Contact Center

  • Saas solutions: you only pay for the specific service you use.
  • We integrate this solution without changing your existing systems and infrastructure.
  • You can activate new models quickly and easily.

Outsourcing

Contact Center Outscourcing

  • We operate your customer service fully or partially in your name.
  • We can optimise existing processes and continuously increase efficiency if that's what you want.
  • Our experts are multilingual and available for you and your customers 24/7.


Interested?

Contact me for a no-obligation consultation.

Christian Järmann

Management Consultant




Our portfolio of customer contact solutions in detail

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