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Experience digital customer

Experience digital customer


Experience digital


Solutions for an entirely digital customer experience

For digitally aware customers working with new media is a natural part of their daily lives. They will therefore have high expectations of their interaction with their bank. What’s needed here is, firstly, to convey complex subjects in a way that is transparent and comprehensible; and secondly, to compensate for the dwindling personal contact by offering a complete, digital customer experience in online and mobile banking. With interactive customer advice and entirely digitised banking processes, your financial institution will stand out from the competition, increasing the satisfaction of your customers – and creating loyalty.

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Studies Digital Banking

Swisscom observes and analyses trends in the digital ecosystem together with external partners and leading education institutions and generates recommendations on this basis.

Crowdfunding Monitoring Switzerland 2015


Customer self-service: modern online and mobile banking from Swisscom

Swisscom offers comprehensive, high-performance solutions for banking customers, banking employees and external asset managers. Our online and mobile banking solutions include a multitude of modules, including for portfolio management, payment transactions, stock-exchange and money market transactions. The look and feel of the application can be adjusted easily to the requirements of your bank. These solutions can also be integrated into core banking systems such as Avaloq or Finnova.


We are pleased to present: our portfolio

Please allow us an hour of your time to present our solutions in the area of Customer Experience.

Book an appointment now

Mobile, customer-oriented advisory solutions are the future of banking

Long-term asset planning requires a comprehensive assessment of all financial aspects. It is therefore essential for banks today to enhance their online services with advisory functions and interactive technologies. This increases both customer loyalty and customer profitability,  and also enables the banks to fulfil their customers’ desire for more transparency and self-regulation. Swisscom’s solutions in application management for mobile banking advisory services permit the tailored combination of traditional customer advice and modern ICT tools – thus allowing more customised, integrated advice.


We are pleased to present: our portfolio

Allow us to present our mobile advisory solutions and show you how to optimise your customer relationships.

Book an appointment now

Do not hesitate to contact us today

Your contact:

0800 800 900

Do not hesitate to contact us today

Your personal contact:

Mr René Kohler

Product Management Front Solutions

Direct telephone number:

058 225 88 92

Our products for innovative Swiss banks


eVoja is a comprehensive, interactive advisory experience that takes into account your bank’s existing branch structure.


Swisscom’s comprehensive, cost-effective and high-performance e-banking and mobile banking solution, for banking customers, banking employees and external asset managers.

Front Solutions

Refine customer relationships with intelligent sales and portal solutions.

Digital Identification & Signing

The simplest way of opening an account. Identify yourself and sign documents digitally.

KMU Financial World

The online solution for efficient financial processes of your SME customers.

Paymit as a Service

Thanks to a white-label mobile payment app, Paymit as a Service offers your bank customers a customised Paymit app – without any software development costs.

News about this topic

Press release: 21 January 2016

Paymit adds new partners and retail functions

Switzerland's most popular payment app continues to grow: following UBS, Zürcher Kantonalbank, Luzerner Kantonalbank, Banque Cantonale de Genève, Banque Cantonale Vaudoise and Raiffeisen, the Obwalden, St. Gallen and Zug cantonal banks have opted for Paymit too.  

Press release: 23 July 2015

Valiant launches digital finance portal for SMEs

Valiant makes further advances in the digitalisation of banking. In collaboration with Swisscom, they will be launching an innovative, digital finance portal for SMEs at the beginning of 2016.

Press release: Berne, 05 August 2015

SIX and Swisscom join forces with Swiss banks to promote Paymit

SIX and Swisscom are working towards a strategic partnership to establish a Switzerland-wide, universal mobile payment solution in collaboration with banks.

Other important banking issues

New business models

Tap into new business models in digital banking with services such as crowdfunding, finance portals and mobile payment.

Efficient banking

Swisscom’s portfolio includes standardised, modular and individual products for optimising your banking processes.