For digitally aware customers working with new media is a natural part of their daily lives. They will therefore have high expectations of their interaction with their bank. What’s needed here is, firstly, to convey complex subjects in a way that is transparent and comprehensible; and secondly, to compensate for the dwindling personal contact by offering a complete, digital customer experience in online and mobile banking. With interactive customer advice and entirely digitised banking processes, your financial institution will stand out from the competition, increasing the satisfaction of your customers – and creating loyalty.
Swisscom observes and analyses trends in the digital ecosystem together with external partners and leading education institutions and generates recommendations on this basis.
Swisscom offers comprehensive, high-performance solutions for banking customers, banking employees and external asset managers. Our online and mobile banking solutions include a multitude of modules, including for portfolio management, payment transactions, stock-exchange and money market transactions. The look and feel of the application can be adjusted easily to the requirements of your bank. These solutions can also be integrated into core banking systems such as Avaloq or Finnova.
Long-term asset planning requires a comprehensive assessment of all financial aspects. It is therefore essential for banks today to enhance their online services with advisory functions and interactive technologies. This increases both customer loyalty and customer profitability, and also enables the banks to fulfil their customers’ desire for more transparency and self-regulation. Swisscom’s solutions in application management for mobile banking advisory services permit the tailored combination of traditional customer advice and modern ICT tools – thus allowing more customised, integrated advice.
eVoja is a comprehensive, interactive advisory experience that takes into account your bank’s existing branch structure.
Press release: 21 January 2016
Paymit adds new partners and retail functions
Switzerland's most popular payment app continues to grow: following UBS, Zürcher Kantonalbank, Luzerner Kantonalbank, Banque Cantonale de Genève, Banque Cantonale Vaudoise and Raiffeisen, the Obwalden, St. Gallen and Zug cantonal banks have opted for Paymit too.
Press release: 23 July 2015
Valiant launches digital finance portal for SMEs
Valiant makes further advances in the digitalisation of banking. In collaboration with Swisscom, they will be launching an innovative, digital finance portal for SMEs at the beginning of 2016.
Press release: Berne, 05 August 2015
SIX and Swisscom join forces with Swiss banks to promote Paymit
SIX and Swisscom are working towards a strategic partnership to establish a Switzerland-wide, universal mobile payment solution in collaboration with banks.