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The solution that makes sending all types of medical data and documents using diverse channels easy.

The MedicalConnector extension is suitable for allowing hospitals and institutes to send administrative and medical documents to referring physicians in their address database easily, promptly and securely. MultiChannel automatically sends documents using the channel preferred by the recipient.

The recipient channels that can be used include post, fax or HIN mail. Clinic software can also be integrated by means of intermediaries. This gives the recipient the option of switching channels at any time.

Your expert

Federico Marmori

Head of Portfolio & Product Management

Send documents straightforwardly using the channel preferred by the recipient

One-for-all solution

Acquire a solution compatible with all media for standard market communication channels

Up-to-date address database

The data sourced from a continually updated HPI guarantees that your recipient data is always up-to-date.

Seamless output management

Maintain an overview of all documents sent on all channels and of your key stakeholders.


keep your infrastructure

Send documents using a web-based MedicalConnector user interface or a Windows printer driver, or connect your primary in-house system.

send a wide range of document types

MultiChannel allows you to send physician’s reports, discharge reports, OP reports, letters and other papers.

only pay for what you need

Benefit from route optimisation based on a business logic, and pay per transaction.

leave the complete preparation of mailings to us.

We will assume responsibility for the complete preparation of mailings sent using the fax and post channels.

Modular structure of MultiChannel

The following diagram provides you with an overview of the positioning and the performance of MultiChannel.

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