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Invoicing and invoice management is one of the most time-consuming administrative tasks in the healthcare sector. Our curaBILL service helps you to achieve lean practice management.  

Services rendered? Leave the rest to us:

Secure billing for Tiers Payant (direct settlement) and Tiers Garant (indirect settlement) systems

  • Electronic billing of health insurance providers
  • Electronic copies to Trustcenter
  • Electronic Tiers Payant copy in the Evita electronic patient record
  • Bills sent by post to patients and health insurance providers
  • Copy of bill sent by post to patient


When are you paid for services rendered? With pre-financing, from the day following the billing date.

Specialist billing management (payment monitoring, accounting and reminders)

  • Verification of coverage (verification of policy holder)
  • Optimisation of billing settlement
  • Daily payment monitoring and processing
  • Processing of double payments, creation of credit notes
  • Processing of returned mail
  • Address investigation
  • Processing of rejections
  • Customer changes
  • Electronic and postal reminders
  • Dispatch of two written reminders

Four-language call centre for customers and patients

  • Free hotline in DE, FR, IT and EN from 8:00 am to 5:00 pm
  • Customer billing queries
  • Agreement of partial payments, instalment agreements and reminder stops
  • Handling of complaints and provision of information

Debt collection by our debt collection partner

  • Handover to debt collection partner
  • Payment requests and payment proposals to debtors
  • Credit checks/address investigation
  • Execution of debt collection process, including any proceedings
  • Monthly reporting on progress of debt collection cases handed to partner

Account management

  • Interest on credit
  • Flexible payment arrangements
  • Comprehensive reporting

Your expert

David Pravato

Head of Healthcare Process Outsourcing