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Insurance card query service

The solution that guarantees easy and secure insurance card queries at all times thanks to the data providers SASIS and Ofac

Based on the card number, the insurance card query service provides administrative data of insured persons in real time, supporting the processes of patient intake and patient administration. Administrative data includes private personal data, AHV numbers, the insurance model and information on supplementary insurance in part. The service provider thus knows the coverage ratio of the insured person and has the option to inform them immediately as to whether services will be reimbursed. In addition, the attending doctor can plan his or her services accordingly. For administrative systems without integration, a separate query client is available in addition to a programming interface.

Your expert

Reto Schnellmann

Product Manager

Patient data is always up-to-date and correct

Time savings and increased data quality

You avoid manual entry of patient data and telephone queries with insurers.

Data in real time

You are informed about patient insurance data around the clock and in real time

Integration into administration systems

You benefit from ease in connecting to internal systems thanks to standard interfaces or web service.


Automatically use Ofac and SASIS as query services

Benefit from high data quality thanks to querying of the most important data providers.

Benefit from flexible and easy installation

Wir gehen individuell auf Ihre Bedürfnisse ein: von Integrationsmöglichkeiten über einen Webservice bis hin zu einem Abfrage-Client mit der H-Box.

Your data remains in Switzerland

Swisscom is a traditional Swiss company operating under Swiss law. Your data stays here.

This is how the insurance card query service works

SASIS provides information on customer and EU health insurance cards with coverage information for Swiss and foreign service providers. If the information cannot be provided, the query is automatically forwarded to the Ofac Covercard® system.

We can respond individually to your starting situation: The physical H-Box can be connected directly to your internal systems (variant 1), or it is possible to use the query service as a web service (variant 2).

Find explanations of important terms and abbreviations in the following glossary: