Microsoft 365 Management

Managed Microsoft 365 – use M365 easily and securely

Managed Microsoft 365 helps reduce the time-consuming management of Microsoft M365 services from the cloud for you. When using our service, you can rest assured that you are up to date at all times. Swisscom takes care of all technical matters, promptly rolling out the latest Microsoft innovations and guaranteeing maximum, enterprise-level security.

Reduced administration and operational effort

Reduce IT administration effort by sourcing Microsoft 365 services from the cloud as required and having them managed by Swisscom, freeing up time and resources to focus on your business and further hone your core areas of expertise.


Trust in our expertise and proven industry knowledge in all things Microsoft 365 and spare yourself time-consuming management tasks associated with Microsoft 365 services from the cloud. Benefit from:

  • Proactive information on innovations, changes and security-related topics
  • Analysis and advice on licence management optimisations
  • Timely, scheduled rollout of new Microsoft 365 features
  • Help with service faults and incident management
  • In-depth consulting and targeted assistance for IT security matters
  • Help and advice on protecting your identities and data

Your benefits

Comprehensive service management and consulting

Increased productivity thanks to the fast, scheduled implementation of new functions

Free capacities for strategic tasks thanks to the use of external expertise

When is it the right solution?

Would you like to reduce the burden on your IT team and outsource the resource-intensive, complex management of Microsoft's 365 services from the cloud to our team of experts?

Give your employees the gift of time and focus on your core competencies. Swisscom is an experienced, reliable partner company that proactively supports you, ensuring that your employees can work safely and efficiently with Microsoft 365 at all times.

What’s in it for you:

  • Comprehensive Microsoft 365 service management
  • Valuable experience from numerous best practices
  • Advice on all topics and questions relating to Microsoft 365


Microsoft Gold Partner Logo

Why Swisscom?

  • Many years of expertise working with companies of all sizes
  • Around 250 certified engineers and many experienced consultants
  • Optional needs-based support when implementing cultural change

Our Microsoft 365 Management offer


Simply work smart

Unleash the full potential of your Microsoft 365 platform with our managed services.


Microsoft 365 Management from Swisscom

M365 Phone System Management

Select your service


Basic services with optional professional services

Would you like to manage Microsoft 365 yourself and only call in Swisscom Professional Services if required? Then the Essential service package is the option for you.


Enjoy the following range of services:

  • On-call service for Swisscom support services
  • Customer-specific information with recommendations for action (news, changes, services, security)
  • Expenses for consulting, service and incident management are invoiced on a time and material basis


Monitoring and management of your M365 online services

Further managed service: Voice solution

Phone system management for your telephony solution

Find out more


Checklist: rolling out Microsoft 365 successfully

This checklist shows the most important steps and potential stumbling blocks in the rollout of Microsoft 365.

Our team of experts will be happy to advise you personally. Together we will find the right solution for you.