|Detailed knowledge about all customers|
|Activities in marketing, sales and service aligned with one another|
|Common platform for all customer information|
With SAP Customer Relationship Management (CRM) and related tools, you will have all customer information on a common platform, both operative as well as analytical. For everyone, anytime and anywhere. The easily accessible real-time information is seamlessly integrated into the processing worlds of Office and SAP.
SAP CRM covers all CRM areas with its wide range of functions. Its individual modules are geared towards operative and analytical as well as communicative or collaborative CRM processes. The work processes of marketing, sales and service are merged within a single system – which is a necessity in order to align customer-oriented activities with one another across different departments.
At Swisscom you will find specialists that can create a solution for your specific requirements and needs in marketing, sales and service from the multi-functional CRM portfolio from SAP.
Competitive benefits thanks to
Sales increase through
Cost reduction potential through