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Swisscom Passeport



Simple registration and login process for your customers
Receive validated user information such as e-mail addresses, mobile numbers and home addresses
Various authentication methods – tailored to your security requirements


Simple, secure user authentication for your customers


With Swisscom Passeport, you can digitise your business processes by using a cloud service to authenticate and identify your customers. Your customers register once and can log into your company’s user-friendly online portal on any device. At the same time, you receive validated user information and reduce your administrative workload in relation to the authentication process.





Your expert

Patrick Graber

Product Manager



Simple registration and login process

Thanks to a secure registration and login process, you receive validated information about your customers and users.




What is Swisscom Passeport?


Swisscom Passeport is a scalable cloud service offering strong authentication of web applications and services on any device.

The service supports numerous authentication methods and further methods can be added at any time.

When customers access your website via Swisscom Passeport, validated user information such as mobile numbers is securely forwarded to your company.

Users can manage their Swisscom Passeport account themselves in the self-service portal.

Excellent user navigation is provided on all devices (desktop, tablet or smartphone) thanks to the use of the latest HTML5 and CSS3 technology.




How you benefit


With Swisscom Passeport, you can increase your customers’ satisfaction thanks to a simple, secure and user-friendly authentication process.

The single sign-on solution gives you the following valuable and validated user information:

  • e-mail address
  • mobile number
  • home address (surname, first name, street, post code and town)

The cloud service is operated in Swisscom data centres in Switzerland. You therefore benefit from the highest possible levels of availability and security.

Your workload is significantly reduced. Swisscom experts take full responsibility for maintaining the service and implementing new authentication mechanisms. Users can also manage their Swisscom Passeport account themselves in the self-service portal.







Swisscom Passeport for residential customers

Does this product interest you as a residential customer?

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Currently supported authentication methods

The different authentication methods are split into four different quality levels, where level 4 represents the highest level of trust. The following table provides an overview of currently supported methods and which of the four quality levels they fall under.



Level

 

Authentication method

Authentication methods supported by Swisscom Passeport

1   Authentication processes outside the control of Swisscom Passeport (e.g. social media login) Currently not supported
2 Single-factor authentication
  • Password
  • SMS code (SMS one-time password)
3 Multi-factor authentication Combination of password and SMS code
4 Multi-factor authentication with cryptographic token Mobile ID (under development)


Currently supported user information


The following table shows all user information that is transferred to your company’s corresponding services as soon as the user gives their consent. An indication is given as to whether Swisscom has verified the information or whether it was self-validated by the user.






User information

Validation method

Surname and first name

Surname and first name verified as part of address validation.

E-mail address

Swisscom makes sure that the e-mail address was under the user’s control at the time of validation. The validation process is the same or similar to the one described below.
 

  1. A six-digit numerical code is sent to the relevant e-mail address.
  2. The user enters the code in the Swisscom Passeport service.
  3. Swisscom Passeport checks whether the code entered by the user is the same as the code sent by e-mail.
  4. If both codes are the same, the e-mail address is considered validated.
Mobile number

Swisscom makes sure that the mobile number was under the user’s control at the time of validation. The validation process is the same or similar to the one described below.
 

  1. A six-digit numerical code is sent to the relevant mobile number by SMS (SMS one-time password).
  2. The user enters the code in the Swisscom Passeport service.
  3. Swisscom Passeport checks whether the code entered by the user is the same as the code sent by SMS.
  4. If both codes are the same, the mobile number is considered validated.
Home address

Swisscom makes sure that a letter is sent to the user’s home address at the time of validation. The validation process is the same or similar to the one described below.
 

  1. A six-digit numerical code is sent in a letter to the relevant address.
  2. The user enters the code in the Swisscom Passeport service.
  3. Swisscom Passeport checks whether the code entered by the user is the same as the code sent in the letter.
  4. If both codes are the same, the address is considered validated.

Additional validation methods are currently being planned.