Vector graphic shows Swisscom Support Center in process flow: Supported; Operated; Customer infrastructur

Stable networks with a small amount of effort
thanks to Swisscom’s sound know-how

Your business can only run at peak performance with an optimally functioning network. To ensure that your LAN and UC infrastructure is available around the clock, specific know-how is needed. You do not necessarily need to establish this know-how within your company. Swisscom, as a reliable network service provider, can look after both your hardware logistics and the smooth running thereof.

Get in touch with an expert

Enterprise Network On Premises provides maintenance and operation services, as well as hardware logistics, to guarantee stable networks. You can choose the extent to which you would like Swisscom to support you with its ICT know-how.

There are two versions of the service:

Supported Network

You have your own ICT resources but would like round-the-clock fault acceptance by phone as well as quick fault analysis by means of remote diagnosis.

Our professional 24/7 service desk means that we're there for you at any time. Any replacement supply of hardware required is configured using on-site support (customer’s iOS version) and will be delivered on site within the agreed replacement times by a Swisscom technician. You can also choose postal or courier maintenance.

Operated Network

You don't want to establish your own ICT resources, but you would like to maintain an overview of your network. If you delegate operation of your network components to Swisscom, you no longer need to worry either about reliability or security. Stable operation is guaranteed. You will also be kept up to date regularly about the quality of your network and any possible modernisation work that could be carried out. In the event of a malfunction, the monitored components raise the alarm and trigger a Trouble Ticket automatically. Hardware replacement will be carried out by our technicians at your site.

Strichgrafik stellt die Prozessabwicklung dar.

Your benefits

  • A stable and secure communications network
  • Easing of the burden on your resources
  • Professional 24/7 service desk
  • Quick fault analysis by means of remote diagnosis
  • Reinsurance of your devices with the supplier
  • One contact person for your needs
  • Short intervention times across Switzerland thanks to regional coverage
  • Guaranteed response and delivery times for replacement supply

Choose for yourself the level of network service support you would like Swisscom to provide you with!

Enterprise Network On Premises can be optimally complemented with:

Enterprise LAN

Standardised LAN networking solution for small and medium branch locations, without having to invest in expensive components.

Data Center Solutions

Your virtualised data centre solution with server, storage and connectivity, complemented with Swisscom services.

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