Success story Emch+Berger AG

«UCC brings us real added value. And in Swisscom we have a strong and competent partner.»

Rolf Gottier,
IT manager, Emch+Berger AG

Communication and collaboration – solidly and flexibly constructed.

With around 240 employees, Emch+Berger AG Bern has made its collaboration more efficient. A UCC solution from Swisscom makes it possible.

The challenge: to create added value from switching technology.

Engineering services, planning and consultancy: with its comprehensive solutions, Emch+Berger AG Bern is a leading provider of expertise to the construction industry. The largest member of the Switzerland-wide Emch+Berger Group, its IT managers began, at an early stage, to grapple with the fact that the analogue telephone network would be switched off by the end of 2017. “We obtained offers for new telephone systems,” explains IT manager Rolf Gottier. “But we suddenly realised that we wanted to modernise the way we communicated in a much more fundamental way. We looked at UCC and were quickly convinced of the benefits that its new functions would offer us.”

The solution: a hybrid overall solution in the Cloud.

Emch+Berger entrusted Swisscom with the creation and implementation of the Unified Communications & Collaboration (UCC) platform. The economical, hybrid overall solution comprises the MCC Microsoft managed service from Swisscom and Microsoft 365. These services facilitate efficient, highly flexible collaboration from anywhere, on any device. New tools such as Desktop Sharing, Chat, Audio- and Videoconferences and SharePoint Online make data-sharing and project work much easier. With MCC Microsoft, it is also possible to phone landline numbers with Skype for Business, while Microsoft 365 with Exchange provides a low-cost e-mail solution.

The result: caution and good planning pay off.

“UCC provides tools that save our employees time,” says Rolf Gottier, summing up the main benefit of the solution. “Swisscom has great expertise in the fields of telecommunications and collaboration, as well as the necessary infrastructure. The technology switch went well, and the new possibilities are being actively used. This is due in no small part to the training that Swisscom’s UCC experts gave our primary users. A number of other companies in the group are currently thinking about switching to UCC. I am strongly encouraging them to do so. They can easily get on board via our Swisscom-operated infrastructure. The central management system is extremely economical!”

These products are used by Emch+Berger AG


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