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Medicine & Health Services

Medicine & Health Services

For many years, Swiss healthcare costs have continued to increase. Hospitals and other service providers are subject to growing pressure to reduce their expenses. Substantial savings potential can be achieved by boosting the efficiency and optimising processes with the help of innovative solutions in the field of information and communications technologies (ICT). Swisscom is predestined to offer hospitals attractive services in this area, e.g. in the field of care, in the operation of their IT infrastructure and in other fields. In the healthcare market, Swisscom pursues an integrated approach. If offers suitable information and communication services for service providers and funding bodies.

Lifetec AG

In an emergency, every second counts. Lifetec has developed conventional automated defibrillators, which are stationed in public spaces, into actual emergency management systems using IoT technologies. First responders are aided by a medical specialist via mobile radio. The device automatically transmits its location to the emergency call centre.

Triemli Hospital

Since March 2016, patients at the Triemli Hospital have been benefiting from Switzerland’s most advanced entertainment and information system. The new Patient Universal Terminal is based on a solution from Unify and was implemented with the support of Swisscom.


Bachem ist ein hochspezialisierter Biochemie-Hersteller. Seine medizinischen Wirkstoffe liefert er weltweit an die Pharmaindustrie. In der «papierlastigen» Pharmabranche hat die Digitalisierung der Prozesse ein riesiges Potenzial, welches Bachem in Zusammenarbeit mit Swisscom nutzen will.

Further references to Medicine & health Services

Geistlich Pharma AG

Geistlich Pharma has had a significant impact around the world in the market for regenerative biomaterials. The company is the market leader in regenerative dentistry and is considered a pioneer in the development of medical products for the restoration of bones, cartilage and soft tissue.


With over 36,000 members, it is one of the largest professional associations for healthcare. After the outdated private branch exchange was given a bad diagnosis, the association now relies on a Swisscom Managed Communications & Collaboration solution.

Eduard Geistlich und Söhne AG

Geistlich Pharma AG is a leading provider of medical products, drugs and speciality chemicals. A Unified Communications and Collaboration (UCC) solution from Swisscom enables productive forms of Collaboration.


80 per cent of Swiss pharmacies belong to the professional association Ofac. This association offers members a comprehen sive service, effectively relieving them of administrative tasks. Key to this is uninterrupted access to information and applications.

Viollier AG

Viollier AG is one of the most important private laboratories in Switzerland. Around 600 employees work at more than 20 sites in the service of health. With a Swisscom Managed Contact Center solution, the company has perfected its service quality on the phone.

Kantonsspital Graubünden

Kantonsspital Graubünden in Chur has installed 433 modern multimedia terminals in its patient rooms. The cantonal hospital counted on Swisscom for the planning and implementation of the project.

Medicum Wesemlin

Medicum Wesemlin is a modern centre for outpatient medical care in Lucerne. To ensure its work processes run efficiently, it chose curaMED from Swisscom as its practice information system.

Kantonsspital Graubünden

Because every second counts, Kantonsspital Graubünden relies on eAlarm emergency. This allows the right people to be reached instantly and reliably across different channels.