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Peter Kaufmann

Vice President Global IT

Bachem AG

Facts & Figures

February 2019

Company Facts:

Company name: Bachem

Headquarters: Bubendorf BL, Switzerland

Industry: Biochemistry

Employees: 1100

Global services drive digitalization

Bachem is a highly specialised manufacturer in the biochemistry sector. It supplies its active medical agents to the pharmaceutical industry worldwide. In the pharmaceutical industry, which is well-known for "wasting" lots of paper, the digitisation of processes has enormous potential, which Bachem intends to exploit in cooperation with Swisscom.


Due to strict regulations and complex production processes, the demands placed on Bachem's IT infrastructure are extremely high. What's more, the company's locations are spread across five countries. Bachem wants to delegate as many commodities as possible to an experienced partner, in order to concentrate on specific IT developments.


Swisscom provides Bachem with dedicated support on its way to the secure cloud and Smart Factory. Services operated company-wide by Swisscom include a GMP-validated SAP system from the Swisscom cloud, network solutions, Managed Security, Exchange and Skype, SharePoint and Sharespace (intranet) as well as scalable computing power from the cloud. Swisscom is closely involved in the strategic further development of the IT infrastructure. New requirements are analysed together and solutions are developed within the partnership.

These products are used by Bachem


Dynamic Computing Services

Dynamic computing services: Servers, storage, data centres and managed services from the Swisscom cloud – flexible and secure!

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Managed UCC

With Managed UCC, Unified Communications and Collaboration, Swisscom offers a complete solution for non-location dependent collaboration on any device.

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Managed Network Security (MSS-i)

The 24/7 protection of your company network is guaranteed by the experts from the Swisscom Security Operation Center.

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Enterprise Cloud for SAP Solutions

Secure, customisable cloud services for operating your SAP systems – for SAP Classic and SAP HANA.

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Microsoft® Cloud Services from Swisscom

Extend your Microsoft® Office 365 applications into a 360° office from the cloud and adds to these services additional ones such as Enterprise Voice, Connectivity, Managed Services, hybrid architectures and many others, all tailored to your needs.

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