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ISG Provider Lens 2019: Cloud

ISG Provider Lens (Private/Hybrid Cloud – Data Center Services & Solutions)

Swisscom ahead in cloud and security services

In its study, the independent market research company ISG evaluated the leading Swiss cloud providers. Swisscom is once again the leader with an attractive and comprehensive portfolio and a strong competitive position - particularly in the area of managed services.

Text: Martina Longo, Images: ISG Research,

In the study "ISG Provider Lens 2019: Private/Hybrid Cloud - Data Center Services & Solutions. Switzerland 2019", ISG evaluated the Swiss cloud market in five categories: Managed Services, Managed Hosting, Managed Security Services and Managed Container as a Service (CaaS). Swisscom achieved the lead quadrant in all areas, and in the areas of Managed Hosting and Managed Services even far ahead of its competitors. "Swisscom is the leading service provider with managed service offerings and shines with a comprehensive portfolio in the on-premise area and for cloud computing," says Heiko Henkes, author of the study.

Professional support on the way to the cloud

The ISG study highlights Swisscom's comprehensive and professional consulting services in all areas of evaluation. In particular, the 'Journey to the Cloud' framework provides companies with comprehensive transformation support on their way to the cloud. In addition to modules such as the development of a target architecture, the offer also includes the integration of cloud services into the existing infrastructure.


The Enterprise Cloud Services for large companies with complex infrastructure environments have also been convincing. The on-premise and cloud environments - whether private, public or hybrid cloud - can be integrated and managed on one platform. The portfolio includes a comprehensive service catalogue and a self-service portal for easy booking of services around the clock.

Managed Security Services - Swisscom and subsidiary USP in front

The ISG study states that companies are increasingly overwhelmed with the task of building a robust security architecture and are looking for a comprehensive solution from a single source. In Switzerland, numerous providers have established themselves with consulting and monitoring from their own Security Operation Center (SOC) in 24-hour operation. Swisscom and its subsidiary United Security Providers (USP) are both Swiss leaders in this area and offer multiple certified solutions that are in line with FINMA circulars.

Quadrant Managed Security Services

Secure infrastructure thanks to Switzerland's locational advantage

The desire for a secure, local infrastructure characterizes the cloud market. With an extensive cloud portfolio, Swisscom offers services from four of its own certified Swisscom data centres in Switzerland, in compliance with strict Swiss guidelines. Data storage in Switzerland, expertise in outsourcing and comprehensive managed services are all rated positively by the experts in the ISG study: "The highest possible level of Swissness coupled with innovation and experience are standard at Swisscom and are decisive for over 200 cloud customers".


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