Close more information

Login/account box

  • 🔎

    Global search

    Often searched

New Ways of Working

New Ways of Working


New Ways

of Working

Benefitting from technological and social change

As traditional supply chains make the transformation into extensive worldwide networks and integrated digitalised work processes are increasingly implemented, the need for coordinated functions is increasing in highly developed countries such as Switzerland. The key term is knowledge work: modern knowledge workers develop conceptual frameworks, organise and supervise the distribution of activities, and initiate creative innovations and targeted improvements.

Communications infrastructure that is independent of place, time and device forms the essential foundation for successful collaboration in mobile teams.


Knowledge compact

Recent studies, practical case studies and exciting trends around the theme New Ways of Working: visit for free our download center.


To the Download Center

Teams must have access to all communications channels, from conventional telephones to mobile devices, e-mail, chat, videoconferencing, desktop sharing and social network functions. Successful collaboration also relies heavily on virtual spaces where people can work together on project content, and platforms that can be used to quickly find knowledge owners and information. Communications and collaboration infrastructure also has to be able to simply and effectively integrate all external partners and customers into the branched value chains when needed.

The central challenge of changing the culture

Transitioning to communication-driven, flexible teamwork usually presents a challenge for existing organisations. Management has to set an example and employees sometimes have to be supported throughout the transition process by tech-savvy digital natives. It can be worthwhile to learn from the experiences of other companies and to seek out technology partners who are familiar with organisational and cultural issues from their own experience.

«Management has to set an example…»

Learn how generation Y supports Swisscom to change the nature of cooperation.

Skip in seconds
seconds to go

Particularly Generation Y’s young, highly qualified specialists and high potentials, who have grown up with digital technologies, are explicitly demanding that employers offer flexible working models and corresponding flexible ICT infrastructures. From their private lives and during their education, they have become accustomed to being productive at any time and from anywhere using modern communications technologies, regardless of whether they're at the workplace, on the go, telecommuting from home or working with project partners. And at a time when specialists are in short supply, flexible working models are an effective means of retaining highly skilled professionals. Modern communications technologies also result in concrete benefits for your company by increasing employee satisfaction and reducing the number of absences.

Which challenges do you face with New Ways of Working?

Your personal contact:

Mr Ruggero Crameri

team leader future collaboration

Direct telephone number:

+41 58 225 88 60

All IP: one network for everything

The Internet Protocol (IP) is the world’s most successful data communications technology. All IP supports all data types: from video conferencing to document sharing to instant messaging. With All IP, all your services speak the same language.

Workplace digitisation

Companies in all industries face new challenges. Yet digital transformations offer a range of prospects for innovative businesses.

Workstation hardware

Tailored workplace services help businesses to find the ideal IT workstation strategy and they assist in the management of all devices used, including a bring-your-own device scheme (BYOD).

Attractive employer

Digital natives demand flexible working models, plenty of freedom and appropriate ICT infrastructure. Meet all of their expectations through Work Smart.

Mobile Patient File

The Mobile Patient File provides doctors and nurses with on-the-spot access to up-to-date patient data on tablets – wherever, whenever.