Event & Media Solutions
Swisscom Services Ltd
Questions and answers
Application and use
If Mobile ID is used, can an application define its own rules?
If Mobile ID is used, is an application forced to use standard messages?
Is it possible to define one’s own information and error messages for Mobile ID in an application?
Does Mobile ID differentiate between timeout and failure to confirm?
Can Mobile ID also be used abroad?
How long would it take me to install and enable the Mobile ID on my mobile phone?
Should a user pay for the use of Mobile ID if he/she is abroad?
How does a user know if he/she is Mobile ID compatible?
Does a user has to change his/her SIM card?
Does a user have to activate Mobile ID?
What languages does Mobile ID support?
In which countries can a user use Mobile ID?
Does Mobile ID have a negative impact on power consumption / system performance?
Can a user disable Mobile ID if he/she does not want to use it anymore?
How can a user transfer his/her Mobile ID from the old mobile phone to the new one?
Can a user share the Mobile ID with any family member or co-worker?
Can a user use Mobile ID on a laptop or tablet with a SIM card slot?
Due to technical difficulties, please try again later.