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Problem Swisscom Services

Problem Swisscom Services

Do you have a technical problem or is your line down?

Find the solution yourself using our help pages or receive help from our expert support team.

Technical support

Help for all devices

The My Service experts can help resolve your technical problems with all devices and applications:

  • Computers and laptops
  • Smartphones and tablets
  • TVs
  • Printers, scanners and external devices
  • Software and mobile apps


My Service is available to all Swiss households and SMEs.

My Service


Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!


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