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Can I use a headset with Business Communication?

You can use the Business Communication app with a headset on your PC (Windows/OS X) and smartphone (Android/iOS). Your Swisscom partner will inform you about suitable headsets.

The app/client has been tested with a number of Plantronics1 headsets. With these headsets, you can answer calls, hang up, turn mute on and off, and individually adjust the volume via the buttons/controls on the headset itself.

Recommended and tested Plantronics products:

Headset Link to order headsets from our sales partner Suitable for
Plantronics Voyager Legend UC - B235 Windows PCs and smartphones (Android and iOS)
Plantronics Savi W7402 Windows PCs and smartphones (Android and iOS)
Plantronics Blackwire C435 Windows PCs and Mac (OSX)
Plantronics Blackwire C710 Windows PCs and Mac (OSX)
Plantronics Audio 628 USB Windows PCs and Mac (OSX)
Plantronics Calisto 620 Windows PCs and Mac (OSX)

  1. Not all headsets that are available on the market have been tested and certified. However, other manufacturers’ models or headsets not listed here may still work without any problems. Wired headsets can also be plugged into the relevant jacks on your PC (audio/microphone sockets). These can be used without the headset buttons (volume, pick up/hang up, etc.).

  2. Make sure you are near the base station if you are using the Plantronics Savi W740 headset, otherwise the voice quality deteriorates.


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