Close more information
  • Your shopping basket
    There are no products in the basket
    Your shopping basket
    Monthly (CHF)
    One-off (CHF)
    Total (incl. VAT)
  • 🔎

    Global search

    Often searched




Emergency calls

Emergency calls are always made to the relevant emergency services from the company headquarters, even if the Business Communication app/client is used at another location. It is therefore strongly advisable not to use the Business Communication app/client for emergency calls away from the company base. If the Business Communication app/client is used with a smartphone, your location can only be identified via the mobile network and SIM card if the mobile device contains a SIM card configured for voice calls and the emergency number 112 is dialled.



Depending on the communication package and model, there are PAYG options, free unlimited calls to all Swiss fixed and mobile networks, and a limited allowance for foreign calls. Your administrator can tell you which communication package and model you have.

Depending on the offer, a limited allowance for foreign calls is included (country group 1, i.e. EU, USA and Canada).

Internal company calls to numbers registered with Smart Business Connect are always free.

A fair use policy applies to all call allowances.

Further info at:


With a NATEL® Infinity (plus) or NATEL® business Infinity (plus) subscription with unlimited data, there is no charge to use the Business Communication app in Switzerland. Use with a WLAN connection abroad is also free. Roaming charges may apply if you use the app abroad without a WLAN connection.

To use the app abroad, we recommend the NATEL® Infinity (plus) or NATEL® business Infinity (plus) M, L or XL subscriptions, which include international services and sufficient data speeds.


Securely connected

Thanks to Internet Backup, you can still access the Internet and make phone calls when your network is down.


Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!


Last visited pages