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Technical Support / Reporting a Problem

Get technical support or report a problem

No Internet connection? Switch off your modem and then switch it back on again. Wait one to two minutes until the new connection is established.
On the Internet help page you will find the most commonly asked questions and answers on this topic.

Didn’t find the answer you’re looking for? Ring us at the following number and our specialists will gladly help.

SME Hotline: 0800 055 055

From abroad: +41 800 055 055 (charges apply)