Order status

Enquire about the status of your order online

Check your order status online

iPhone 8, 8 Plus & iPhone X

Current delivery times, your order status, FAQs.

iPhone support

How to check your order status

My jobs and orders 

When you are logged in, you can see the status of your orders such as alterations to your contract and subscription changes (e.g. My SME Office combined deals) and of orders for equipement and accessories from the online shop:


To order status

The above link takes you to an overview of your orders. You need to use your  Swisscom Login just as you do for the Customer Centre. You can create a login if you don't already have one.

You can even check the status of open orders three months after their completion.