Swisscom Login

The Swisscom Login

The Swisscom Login is the most important key to your Swisscom online world. You can use it to access your Swisscom services, like the Customer Center and Webmail.







Change user name and/or password

You can change your user name and password in the Customer Center any time.

If you change your Login, you will receive and SMS or an e-mail with a code that allows you to reset your current password. Please note that this code is only valid for 24 hours.

If you try to reset the password later than 24 hours after you requested the code, you will receive the message “password invalid”. You will then have to resume the process from the beginning.

You can specify the mobile phone number of e-mail address you want to use to receive the code in the Customer Center. Click on “Passwords & Logins” > “Change reminder channel”



Important for myCloud users

If you want to log in to myCloud, you need
a Swisscom Passeport Login.






Log in with your mobile phone number

You can also log in using your mobile phone number:

  • Enter your number under "NATEL® Login"
  • You will receive a one-off number code sent by SMS to your mobile phone; Mobile ID users can enter this PIN directly into their mobile phone.





Frequently asked questions:

Residential customer

How can I set up my Bluewin e-mails on my mobile phone with my Swisscom Login?

Why can’t I see all/the right products in the Customer Center?



Company Login for business customers

The Company Login can be used to set authorisations. Should an employee be able to view information or have the right to make changes? Check the overview for details of the options.

Why can’t I see all/the right products in the Customer Center?

How can I set up a Login for a new employee?